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    Electric Cable 3X25 mm2 4X25mm² 5X25mm² Aluminum or Copper Power Cable

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    2025-08-08 08:31:35
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Detailed Description of 3X25mm², 4X25mm², 5X25mm² Aluminum or Copper Power Cables

I. Core Information of the Product Itself

(I) Analysis of Specification Parameters
The specification parameters of 3X25mm², 4X25mm², 5X25mm² aluminum or copper Power Cables are crucial for their stable operation in low-voltage distribution systems. Each parameter has undergone careful design and rigorous testing to meet the power transmission requirements of different scenarios.
Voltage Level: The rated voltage of this series of cables is mostly 0.6/1kV, where 0.6kV represents the rated voltage between the core and the ground or the shielding layer, and 1kV represents the rated voltage between cores. This voltage level enables it to perfectly adapt to AC 50/60Hz low-voltage power grids. Whether in the power supply of industrial plant equipment or the distribution system of commercial buildings, it can ensure the safety and stability of power transmission, providing reliable power support for medium and low-power equipment clusters and branch lines.
Conductor Parameters:
  • Copper Core cables: High-purity electrolytic copper is used with a purity of ≥99.95%. The high-purity copper material ensures excellent conductivity. The conductor made by the compact stranding process has a tight structure, reducing gaps inside the conductor, improving the filling coefficient, and reducing the impact of the skin effect. At 20℃, its DC resistance is ≤0.727Ω/km. The low resistance means less energy loss during power transmission, which can efficiently transmit electrical energy to electrical equipment, making it suitable for scenarios with high requirements for conduction efficiency.

  • Aluminum Core cables: High-purity aluminum is selected with a purity of ≥99.5%, and it is also processed by the compact stranding process. The DC resistance at 20℃ is ≤1.208Ω/km. Although the resistance is slightly higher than that of copper Core Cables, the cost is relatively low and the weight is lighter. It can reduce construction difficulty and cost during long-distance laying, and has obvious advantages in cost-sensitive projects.

Insulation Layer Parameters:
  • XLPE insulation layer: It can withstand a temperature of up to 90℃, with a volume resistivity of ≥1×10¹⁴Ω·cm, and has excellent insulation performance. It can withstand an ambient temperature difference of -40℃ to 90℃, and can maintain a stable insulation effect in complex environments such as high temperature, humidity, and cold, without performance degradation due to temperature changes. The insulation layer has a uniform thickness, with an eccentricity of ≤15%, avoiding insulation defects caused by local thin insulation. The partial discharge amount is ≤10pC, further ensuring the safety of power transmission.

  • PVC Insulation layer: It can withstand a temperature of 70℃, with good flame retardancy and mechanical properties. Its cost is low, making it suitable for general dry environments. The insulation layer also has a uniform thickness, with an eccentricity of ≤15%, and a partial discharge amount of ≤10pC, which can meet the insulation requirements in ordinary scenarios.

Core Number and Structure Parameters:
  • 3X25mm² cable: Composed of 3 conductors of 25mm², each conductor is wrapped with an insulation layer and then stranded together. The overall structure is compact, easy to lay and install, and is mainly used for three-phase Power Lines.

  • 4X25mm² cable: Contains 3 phase lines and 1 neutral line. The 4 Conductors of 25mm² are respectively insulated and then stranded. The setting of the neutral line enables it to adapt to distribution scenarios with both three-phase and single-phase equipment.

  • 5X25mm² cable: An additional grounding line is added to the 4-core cable, and the 5 conductors of 25mm² are each insulated and then stranded. The existence of the grounding line enhances electrical safety and can timely conduct fault current to the ground.

Current-Carrying Capacity Parameters: Current-carrying capacity is an important performance index of cables, which is greatly affected by materials and laying methods. When laid in air, the current-carrying capacity of 25mm² Copper Core Cable is about 85A, and that of Aluminum Core Cable is about 65A; when laid underground, the current-carrying capacity of copper core cable is about 70A, and that of aluminum core cable is about 55A. This range of current-carrying capacity can meet the power needs of various equipment. For example, 3X25mm² copper core cable can provide sufficient power for a three-phase motor of about 30kW, and 4X25mm² cable can support the normal operation of multiple 2-3kW single-phase equipment at the same time.
(II) Characteristics and Core Advantages
3X25mm², 4X25mm², 5X25mm² aluminum or Copper Power Cables have significant characteristics and core advantages in the field of low-voltage distribution due to their unique performance.
1. Flexible Core configuration: This series of cables provides three configurations: 3-core, 4-core, and 5-core, which can meet the needs of different distribution scenarios. 3-core cables are suitable for power supply of pure three-phase equipment, 4-core cables take into account both three-phase and single-phase equipment, and 5-core cables strengthen safety protection while ensuring power supply. This Flexibility enables them to find suitable application methods in various projects.
2. Diverse material choices: Copper core and aluminum core materials each have their own advantages, providing users with more choices. Copper Core Cables have excellent conductivity and low loss, making them suitable for occasions with high requirements for power transmission efficiency; aluminum core cables have low cost and light weight, and are more competitive in long-distance laying and cost-sensitive projects. Users can choose according to actual needs and budgets.
3. Reliable insulation performance: Both XLPE and PVC insulation layers have good insulation effects, which can effectively prevent current leakage and ensure the safety of power transmission. The XLPE insulation layer has a wide temperature resistance range, suitable for complex environments; the PVC insulation layer has good flame retardancy and low cost, meeting the needs of general scenarios. The application of these two Insulation Materials enables the cable to adapt to different environmental conditions.
4. Stable mechanical performance: The conductor is processed by the compact stranding process, with a tight structure and high mechanical strength, which can withstand a certain tension and pressure during laying and use. The insulation layer and sheath layer (if provided) also have certain toughness and wear resistance, protecting the internal conductor from external mechanical damage and prolonging the service life of the cable.
5. Wide applicability: This series of cables has a rated voltage suitable for low-voltage power grids, current-carrying capacity can meet the needs of medium and low-power equipment, with diverse core configurations and flexible material choices, making them widely used in many fields such as industrial plants, commercial buildings, residential quarters, and municipal engineering.
(III) Characteristic Uses and Application Scenarios
Due to their diverse specifications and excellent performance, 3X25mm², 4X25mm², 5X25mm² aluminum or copper power cables have characteristic uses and extensive application scenarios in many fields.
1. Industrial plants:
  • 3X25mm² copper core cable: Commonly used to supply power to large three-phase equipment such as three-phase motors, water pumps, and fans in the plant. These equipment have large power and high requirements for the stability and efficiency of power transmission. The low loss and high conductivity of copper core cables can meet their needs, such as providing continuous and stable power for three-phase motors of about 30kW.

  • 4X25mm² cable: Suitable for workshops with both three-phase and single-phase equipment. For example, some assembly workshops have both three-phase stamping equipment and single-phase lighting, small electric tools, etc. 4-core cables can supply power to these equipment at the same time, simplifying the distribution line.

  • 5X25mm² cable: In industrial areas with high safety requirements, such as chemical workshops, the equipment operating environment may have certain dangers. The grounding line of 5-core cables can timely conduct equipment leakage to the ground, preventing personal electric shock and equipment damage.

2. Commercial buildings:
  • 4X25mm² cable: Widely used in commercial buildings such as shopping malls and office buildings. It can be used to connect the distribution main line and the floor distribution box, supplying power to three-phase equipment such as central air conditioners and elevators, and single-phase equipment such as lighting and office equipment, meeting the diverse power needs of commercial places.

  • 5X25mm² cable: In areas such as outpatient buildings and inpatient departments of hospitals, where electrical safety requirements are extremely high, 5-core cables can provide safe and reliable power for medical equipment. The grounding line ensures that the power can be quickly cut off when the equipment leaks, protecting the safety of patients and medical staff.

3. Residential quarters:
  • 3X25mm² aluminum core cable: Commonly used for power supply of public facilities in the community, such as three-phase water pumps in the pump room. Aluminum core cables have low cost, which can reduce the construction and maintenance costs of the community, and can meet the power needs of equipment such as water pumps.

  • 4X25mm² cable: Can be used for distribution branch lines in the community, supplying power to three-phase elevators in residential buildings and single-phase electrical equipment of each household, realizing power distribution conveniently and quickly.

  • 5X25mm² cable: In the line from the community's distribution room to important facilities (such as fire control rooms), 5-core cables can ensure the safety of power supply and ensure the normal operation of fire-fighting equipment in emergency situations.

4. Municipal engineering:
  • 3X25mm² cable: Used for the main line of street lamp power supply (three-phase power supply) beside municipal roads, providing power for multiple street lamps. Copper core or aluminum core cables are selected according to the project budget and distance.

  • 4X25mm² cable: In places such as parks and squares, it can supply power to three-phase fountain equipment and single-phase landscape lighting, meeting the diverse power needs of municipal facilities.

  • 5X25mm² cable: In the power distribution of auxiliary facilities at subway stations, such as ventilation equipment and emergency lighting, 5-core cables can provide safe and reliable power, ensuring the safety of subway operation.

(IV) Production Process and Quality Control
The high quality of 3X25mm², 4X25mm², 5X25mm² aluminum or copper power cables comes from advanced production processes and strict quality control processes.
1. Conductor manufacturing process:
  • Copper core conductor: High-purity electrolytic copper ingots are selected and made into copper rods through processes such as smelting and rod casting. The copper rod is drawn into a single wire of the required diameter on a wire drawing machine. During the wire drawing process, the wire drawing speed and die size are strictly controlled to ensure uniform diameter of the single wire. Then, multiple single wires are stranded by a compact stranding machine. During stranding, the stranding pitch and pressure are precisely controlled to make the conductor structure tight and improve the filling coefficient. The Stranded Conductor is annealed to eliminate internal stress and enhance flexibility and conductivity.

  • Aluminum Core Conductor: High-purity aluminum ingots are made into aluminum rods through smelting and rod casting, and then drawn into single wires. The compact stranding process is also used to strand the single wires into conductors. During the stranding process, relevant parameters are controlled to ensure the structural stability and conductivity of the conductor.

2. Insulation layer extrusion process:
  • XLPE insulation layer: An extruder is used to extrude XLPE material onto the outer layer of the conductor. Before extrusion, the XLPE material needs to be dried to remove moisture. During the extrusion process, extrusion temperature, speed, and pressure are precisely controlled to ensure uniform thickness of the insulation layer according to the conductor specifications. The extruded Insulated Wire core undergoes cross-linking treatment, and the XLPE material forms a stable three-dimensional network structure by heating, improving its temperature resistance and insulation performance.

  • PVC insulation layer: PVC material is heated and plasticized in an extruder and then extruded onto the conductor. The extrusion temperature and speed are controlled to ensure uniform thickness of the sheath layer, smooth surface, close combination with the conductor, and no defects such as bubbles and cracks.

3. Cabling process: According to the number of cable cores, the Insulated Conductors are cabled according to a certain stranding direction and pitch. During the cabling process, appropriate filling materials are used to fill the gaps to make the cable structure round and stable. For 5-core cables, it is necessary to ensure that the grounding line is in the correct position and tightly stranded with other cores. After cabling, a wrapping tape may be wrapped to enhance the structural stability of the cable.
4. Quality control process:
  • Raw material inspection: Strict inspections are carried out on raw materials such as electrolytic copper, aluminum ingots, XLPE Insulation Materials, and PVC Insulation Materials. Only raw materials that meet quality standards can enter the production process.

  • In-process inspection: Quality control points are set in each production process such as conductor manufacturing, insulation extrusion, and cabling to inspect semi-finished products, such as conductor diameter, DC resistance, insulation layer thickness, and eccentricity, to ensure that the product quality of each process is qualified.

  • Finished product inspection: Finished cables need to undergo a number of strict tests, including power frequency withstand voltage test (3kV/5min without breakdown), insulation resistance test, partial discharge test (≤10pC), mechanical performance test (such as tensile strength and elongation at break), etc. A certain number of samples are taken from each batch of products for testing. Only after all indicators are qualified can they leave the factory, accompanied by a detailed test report to ensure that the product quality meets relevant standards.

II. General Product Information

(I) Packaging Standards
To ensure that 3X25mm², 4X25mm², 5X25mm² aluminum or copper power cables are not damaged during transportation and storage, strict packaging standards are adopted.
1. Cable reels: Cables are wound on sturdy steel or wooden reels. The size of the reels is designed according to the specifications, length, and weight of the cables. The diameter and width of the reels can ensure that the cables are neatly wound, avoiding loosening and mutual friction during transportation. Both sides of the reel are provided with high-strength flanges. The thickness and strength of the flanges are calculated to withstand the weight of the cable and the impact force during transportation, preventing the reel from deformation. For long-length and heavy-weight cables, steel reels are usually used to ensure sufficient load-bearing capacity; small-length cables can use wooden reels for easy handling.
2. Fixing and protection: After the cable is wound on the reel, high-strength steel strips or steel wires are used to fasten the cable on the reel to prevent the cable from sliding during transportation. The outer layer of the cable is wrapped with a moisture-proof and wear-resistant plastic film or linen to protect the insulation layer and conductor of the cable from scratches and wear. For exported or long-distance transported cables, a rain cover is added outside the reel to prevent rainwater and moisture from entering the cable and affecting its performance. A protective device is provided at the central shaft hole of the reel to avoid damage to the reel during hoisting.
3. Identification information: Relevant product information is clearly marked on the sides and ends of the reel, including product name, model specifications (3X25mm², 4X25mm², 5X25mm²), Conductor Material (copper or aluminum), rated voltage (0.6/1kV), length, weight, production batch number, execution standard, production date, manufacturer name, address, and contact information, etc. This identification information facilitates customers to quickly identify products when receiving and inspecting goods, and also facilitates product traceability and quality tracking.
4. Packaging inspection: After the cable packaging is completed, quality inspectors inspect the packaging, checking the firmness of the reel, the fixing of the cable, the integrity of the protective materials, and the accuracy of the identification information, etc., to ensure that the packaging meets the requirements and provides guarantee for the safe transportation and storage of the cable.
(II) Transportation and Storage Specifications
1. Transportation requirements:
  • Road transportation: Use special freight vehicles, such as flatbed trucks or box trucks. When loading cable reels, ensure that the reels are placed stably and firmly fixed on the vehicle with steel wire ropes or chains to prevent rolling, tilting, or collision during transportation. During transportation, abide by traffic rules, avoid violent operations such as sudden braking and sharp turns, and reduce the impact on the cable. During long-distance transportation, regularly check the fixing of the reels and handle problems in a timely manner.

  • Railway transportation: Select appropriate railway freight cars, place the cable reels reasonably, and leave sufficient gaps between the reels to avoid mutual extrusion. Use special fixing devices to fix the reels in the carriage to prevent movement due to vibration during train operation.

  • Sea transportation: For cables transported by ship, place the reels in a ventilated and dry cargo hold to avoid moisture. Place moisture-proof materials under the reels and fix them to the fixed points of the cabin with ropes to prevent displacement or collision due to during ship navigation. At the same time, take rainproof and moisture-proof measures to avoid the cable being soaked in water.

2. Storage conditions:
  • Storage site: Choose a dry, ventilated, cool warehouse without corrosive gases and dust. The ground of the warehouse should be flat and solid, preferably with a moisture-proof layer to prevent ground moisture from eroding the cable. Avoid direct sunlight in the warehouse and keep away from heat sources (such as heating, stoves, etc.) to prevent aging of the cable insulation layer.

  • Storage method: Cable reels should be stored vertically, not horizontally, to prevent reel deformation or cable extrusion. Keep a certain distance between reels, generally not less than 0.5 meters, to facilitate ventilation and handling. For cables stored for a long time, regularly turnent, such as some assembly workshops that have both three-phase stamping equipment and single-phase lighting and small electric tools. The 4-core cable can supply power to these devices simultaneously, simplifying the distribution lines.

  • 5X25mm² cable: In industrial areas with high safety requirements, such as chemical workshops where the equipment operating environment may be hazardous, the Grounding Wire of the 5-core cable can promptly conduct equipment leakage to the ground, preventing electric shock to personnel and damage to equipment.

    2. Commercial buildings:
    • 4X25mm² cable: Widely used in commercial buildings such as shopping malls and office buildings, it can be used to connect the main distribution line to the floor distribution box, supplying power to three-phase equipment such as central air conditioners and elevators, as well as single-phase equipment such as lighting and office equipment, meeting the diverse electricity needs of commercial premises.

    • 5X25mm² cable: In areas of hospitals such as outpatient buildings and inpatient departments with extremely high requirements for electrical safety, the 5-core cable can provide safe and reliable power for medical equipment. The grounding wire ensures that power is quickly cut off in case of equipment leakage, protecting the safety of patients and medical staff.

    3. Residential quarters:
    • 3X25mm² aluminum core cable: Often used for power supply to public facilities in the community, such as three-phase water pumps in pump rooms. Aluminum core cables have lower costs, which can reduce the construction and maintenance costs of the community and meet the power needs of equipment such as water pumps.

    • 4X25mm² cable: Can be used for distribution branch lines in the community to supply power to three-phase elevators in residential buildings and single-phase electrical equipment in each household, facilitating the efficient distribution of electricity.

    • 5X25mm² cable: In the lines from the community's distribution room to important facilities such as fire control rooms, the 5-core cable can ensure the safety of power supply, ensuring that fire-fighting equipment operates normally in emergency situations.

    4. Municipal engineering:
    • 3X25mm² cable: Used for the main power supply line (three-phase power supply) of street lamps beside municipal roads, supplying power to multiple street lamps. Copper or aluminum core cables are selected based on the project budget and distance.

    • 4X25mm² cable: In places such as parks and squares, it can supply power to three-phase fountain equipment and single-phase landscape lighting, meeting the diverse electricity needs of municipal facilities.

    • 5X25mm² cable: In the distribution of auxiliary facilities at subway stations, such as ventilation equipment and emergency lighting, the 5-core cable can provide safe and reliable power, ensuring the safety of subway operations.

    (IV) Production Process and Quality Control
    The high quality of 3X25mm², 4X25mm², 5X25mm² aluminum or copper power cables stems from advanced production processes and strict quality control procedures.
    1. Conductor manufacturing process:
    • Copper core conductor: High-purity electrolytic copper ingots are selected and made into copper rods through processes such as smelting and rod casting. The copper rod is drawn into a single wire of the required diameter on a wire drawing machine. During the wire drawing process, the drawing speed and die size are strictly controlled to ensure uniform diameter of the single wire. Then, multiple single wires are stranded by a compact stranding machine. During stranding, the stranding pitch and pressure are precisely controlled to make the conductor structure tight and improve the filling coefficient. The stranded conductor undergoes annealing treatment to eliminate internal stress and enhance flexibility and conductivity.

    • Aluminum core conductor: High-purity aluminum ingots are made into aluminum rods through smelting and casting. Then, they are drawn into single wires. The compact stranding process is also used to strand the single wires into conductors. During the stranding process, relevant parameters are controlled to ensure the structural stability and conductivity of the conductor.

    2. Insulation layer extrusion process:
    • XLPE insulation layer: An extruder is used to extrude XLPE material onto the conductor. Before extrusion, the XLPE material needs to be dried to remove moisture. During the extrusion process, the extrusion temperature, speed, and pressure are precisely controlled to ensure uniform thickness of the insulation layer according to the conductor specifications. The extruded insulated wire core undergoes cross-linking treatment, and the XLPE material forms a stable three-dimensional network structure by controlling the cross-linking temperature, pressure, and time, improving its temperature resistance and insulation performance.

    • PVC insulation layer: PVC material is heated and plasticized in an extruder and then extruded onto the conductor. The extrusion temperature and speed are controlled to ensure uniform thickness of the sheath layer, a smooth surface, no bubbles, cracks, or other defects, and close bonding with the conductor.

    3. Cabling process: According to the number of cores of the cable, the insulated conductors are cabled according to a certain stranding direction and pitch. During the cabling process, appropriate filling materials are used to fill the gaps to make the cable structure round and stable. For 5-core cables, it is necessary to ensure the correct position of the grounding wire and tight stranding with other cores. After cabling, a wrapping tape may be wrapped to enhance the structural stability of the cable.
    4. Quality control process:
    • Raw material inspection: Strict inspections are conducted on electrolytic copper, aluminum ingots, XLPE insulation materials, PVC insulation materials, etc. Only raw materials that meet quality standards can enter the production process.

    • In-process inspection: Quality control points are set in each production process, such as conductor manufacturing, insulation extrusion, and cabling, to inspect semi-finished products, such as conductor diameter, DC resistance, insulation layer thickness, and eccentricity, ensuring that the quality of products in each process is qualified.

    • Finished product inspection: Finished cables need to undergo a number of strict tests, including power frequency withstand voltage test (3kV/5min without breakdown), insulation resistance test, partial discharge test (≤10pC), mechanical performance test (such as tensile strength and elongation at break), etc. A certain number of samples are taken from each batch of products for testing. Only when all indicators are qualified can the products leave the factory, accompanied by a detailed test report to ensure that the product quality meets relevant standards.

    II. General Product Information

    (I) Packaging Standards
    To ensure that 3X25mm², 4X25mm², 5X25mm² aluminum or copper power cables are not damaged during transportation and storage, strict packaging standards are adopted.
    1. Cable reels: Cables are wound on sturdy steel or wooden reels. The size of the reels is designed according to the specifications, length, and weight of the cables. The diameter and width of the reels can ensure that the cables are neatly wound, avoiding loosening and mutual friction during transportation. Both sides of the reel are equipped with high-strength flanges. The thickness and strength of the flanges are calculated to withstand the weight of the cable and the impact force during transportation, preventing the reel from deformation. For long-length and heavy-weight cables, steel reels are usually used to ensure sufficient load-bearing capacity; small-length cables can use wooden reels for easy handling.
    2. Fixing and protection: After the cable is wound on the reel, high-strength steel strips or steel wires are used to fasten the cable on the reel to prevent the cable from sliding during transportation. The outer layer of the cable is wrapped with a moisture-proof and wear-resistant plastic film or linen to protect the insulation layer and conductor of the cable from scratches and wear. For exported or long-distance transported cables, a rain cover is added outside the reel to prevent rainwater and moisture from entering the cable and affecting its performance. A protective device is installed at the central shaft hole of the reel to avoid damage to the reel during hoisting.
    3. Identification information: Relevant product information is clearly marked on the sides and ends of the reel, including product name, model specifications (3X25mm², 4X25mm², 5X25mm²), conductor material (copper or aluminum), rated voltage (0.6/1kV), length, weight, production batch number, implementation standard, production date, manufacturer's name, address, and contact information, etc. This identification information facilitates customers to quickly identify products when receiving and inspecting goods, and also facilitates product traceability and quality tracking.
    4. Packaging inspection: After the cable packaging is completed, quality inspectors inspect the packaging, checking the firmness of the reel, the fixing of the cable, the integrity of the protective materials, and the accuracy of the identification information, etc., to ensure that the packaging meets the requirements and provides guarantee for the safe transportation and storage of the cable.
    (II) Transportation and Storage Specifications
    1. Transportation requirements:
    • Road transportation: Special freight vehicles, such as flatbed trucks or box trucks, are used. When loading cable reels, ensure that the reels are placed stably and firmly fixed on the vehicle with steel wire ropes or chains to prevent rolling, tilting, or collision during transportation. During transportation, abide by traffic rules, avoid violent operations such as sudden braking and sharp turns, and reduce the impact on the cable. During long-distance transportation, regularly check the fixing of the reels and handle problems in a timely manner.

    • Railway transportation: Select appropriate railway freight cars, place the cable reels reasonably, and leave sufficient gaps between the reels to avoid mutual extrusion. Use special fixing devices to fix the reels in the carriage to prevent movement due to vibration during train operation.

    • Sea transportation: For cables transported by ship, place the reels in a ventilated and dry cargo hold to avoid moisture. Place moisture-proof materials under the reels and fix them to the fixed points of the cabin with ropes to prevent displacement or collision due to bumping during ship navigation. At the same time, take rainproof and moisture-proof measures to avoid the cable being soaked in water.

    2. Storage conditions:
    • Storage site: Choose a dry, ventilated, cool warehouse without corrosive gases and dust. The ground of the warehouse should be flat and solid, preferably with a moisture-proof layer to prevent ground moisture from eroding the cable. Avoid direct sunlight in the warehouse and keep away from heat sources (such as heating, stoves, etc.) to prevent aging of the cable insulation layer.

    • Storage method: Cable reels should be stored vertically, not horizontally, to prevent reel deformation or cable extrusion. Keep a certain distance between reels, generally not less than 0.5 meters, to facilitate ventilation and handling. For cables stored for a long time, regularly turn them to change the stress points of the cables and prevent deformation or insulation layer aging due to long-term standing.

    • Temperature and humidity control: The temperature in the warehouse is controlled between -15℃ and 40℃, and the relative humidity does not exceed 75%. Install thermometers and hygrometers to regularly monitor the temperature and humidity changes in the warehouse. If necessary, take ventilation, dehumidification, and other measures to ensure that the storage environment meets the requirements.

    • Time limit requirements: The storage period of the cable is generally 2 years. Cables that exceed the storage period must be sampled and inspected before use, including insulation resistance testing and appearance inspection, and can only be used after passing the inspection to ensure that the performance of the cable meets the use requirements.

    (III) Shipping and Delivery Process
    1. Order processing: After the customer places an order, the sales staff communicates with the customer in a timely manner to confirm information such as product model specifications (3X25mm², 4X25mm², 5X25mm²), conductor material (copper or aluminum), quantity, delivery date, delivery location, and transportation method, and signs a formal sales contract. The contract clarifies the rights and obligations of both parties, including product quality standards, prices, payment methods, and liability for breach of contract. The production department formulates a production plan according to the order requirements and arranges the production schedule to ensure that production is completed within the specified delivery period.
    2. Stock preparation and inspection: Before shipment, warehouse managers retrieve the corresponding cable products from the inventory according to the order information, or notify the production department to send the newly produced cables to the warehouse. Quality inspectors conduct a comprehensive inspection of the cables to be shipped, checking the product's model specifications, conductor material, length, appearance, and accompanying test reports, certificates of conformity, and other documents to ensure that the products are consistent with the order and meet quality requirements.
    3. Logistics arrangement: According to the customer's delivery location and requirements, select an appropriate transportation method. Domestic transportation usually adopts road or railway transportation; international transportation selects sea or air transportation according to the situation. Communicate with the logistics company to confirm transportation details such as departure time, route, and arrival time, sign a transportation agreement, and clarify the responsibilities of both parties during the transportation of goods.
    4. Shipment notification: After the cables are shipped, the customer is notified in a timely manner via phone, email, or other means, providing information such as the waybill number, logistics company contact information, estimated arrival time, and a copy of the shipping documents. Keep in close contact with the customer during transportation to timely feedback the transportation status of the goods and handle any problems that may arise.
    5. Delivery and acceptance: When the goods arrive at the destination, the customer or their authorized representative conducts on-site inspection and acceptance. Check whether the packaging of the cable reels is intact, whether the product model specifications, conductor material, quantity, etc., are consistent with the order, and whether there is any damage to the cable appearance. If there is any discrepancy or damage, the customer should notify the supplier in writing within the specified time (usually 3 working days) and provide relevant evidence such as photos. After passing the inspection, the customer signs the delivery receipt to confirm acceptance. If the product does not meet the requirements, it shall be handled in accordance with the relevant provisions of the sales contract, such as return, replacement, or repair.
    (IV) Sample Service
    To help customers better understand and select 3X25mm², 4X25mm², 5X25mm² aluminum or copper power cables, the following sample services are provided:
    1. Sample provision: Customers can apply for free samples of standard specifications (usually 1-5 meters in length) by contacting the sales department. The customer is responsible for the sample transportation costs. Samples are usually shipped within 3-5 working days after receiving the application, accompanied by simple product information and test data to facilitate customers' preliminary testing and evaluation.
    2. Customized samples: For customers with special requirements for cable specifications, such as specific insulation materials or special marking requirements, customized samples can be provided. The customer needs to provide detailed technical requirements, and the technical department designs and produces them. A certain customization fee may be charged for customized samples, which can be deducted from the subsequent bulk order payment.
    3. Technical guidance for samples: The technical staff provides technical guidance for the samples, such as explaining the test methods and performance indicators of the samples, and answering customers' questions about the use and installation of the samples. If necessary, technical personnel can be arranged to conduct on-site guidance on sample testing.
    (V) After-sales Service
    To ensure that customers can use 3X25mm², 4X25mm², 5X25mm² aluminum or copper power cables with confidence, a sound after-sales service system is provided:
    1. Quality guarantee: The product has a quality guarantee period of 24 months from the date of delivery. During the guarantee period, if the cable has quality problems (such as insulation breakdown, conductor fracture, etc.) due to manufacturing defects under normal use conditions, the supplier shall provide free repair or replacement services. Damage caused by improper use, installation, or man-made damage is not covered by the warranty, but paid maintenance services can be provided.
    2. Technical support: A dedicated technical support team is set up to provide customers with technical consulting services related to cable selection, installation, use, and maintenance through phone, email, or online platforms. For large-scale engineering projects, on-site technical guidance can be arranged to help customers solve technical problems encountered in the installation and commissioning process.
    3. Complaint handling: Establish a sound complaint handling mechanism. After receiving customer complaints, respond within 24 hours, conduct an investigation and analysis of the problem, and give a clear handling plan within 3-5 working days. Track the handling progress and feedback the results to the customer in a timely manner to ensure customer satisfaction.
    4. Regular return visits: Conduct regular return visits to customers who have purchased products, understand the use of the cables, collect customer opinions and suggestions, and provide relevant maintenance and maintenance guidance to help customers extend the service life of the cables. At the same time, use customer feedback to continuously improve product quality and service levels.
    Through strict production management, comprehensive quality control, and thoughtful after-sales service, 3X25mm², 4X25mm², 5X25mm² aluminum or copper power cables provide reliable power transmission solutions for various fields, winning the trust and praise of customers.
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